Support

Support

Customer Service you can count on. 

We are committed to serving and promoting our area

Farmers wants our members and customers to know that we remain committed to bringing you the highest quality services and care — no matter your specific communications needs. Since we began bringing telephone service to the Sand Mountain region over 50 years ago, we’ve maintained a simple philosophy that all members should be treated courteously and with respect, and be served to the very best of our ability. It’s a philosophy that has suited us well, as many of you are much more than just customers — you’re our friends too!

Locations

Should you have any questions about your service, your bill, how we can better serve you, or if you just want to chat, please stop by and see us — we’re here to serve you.

Rainsville
256-638-2144
144 McCurdy Ave North

Hours:
Mon-Fri
8 a.m. – 4 p.m.

Drive-Thru Hours:
Mon-Fri
8 a.m. – 4 p.m.

 

Higdon
256-638-2144
30826 AL HWY 71, Bryant

Hours:
Mon-Fri
8 a.m. – 4 p.m.

Drive-Thru Hours:
Mon-Fri
8 a.m. – 4 p.m.

 

Fort Payne
256-979-1011
2612D Gault Ave N

Hours:
Mon-Fri
8 a.m. – 4 p.m.

 

Contact Us

(256) 638-2144 or 611 Within Service Area

Toll Free (866) 638-2144
Internet Technical Support (866) 698-0926
FTC Wireless Internet Tech Support (256) 638-2144
TDD (256) 638-6616
FAX (256) 638-4830
Postal Address PO Box 217 Rainsville, AL 35986

Paying Your Bill

We offer several convenient payment options.

  • Mailing Your Payment
  • Bank Draft
  • Visa/MasterCard/American Express/Discover
  • Check
  • Online, e-bill service

You can also pay your bill at the following collection agents:

  • Foodland — Ider
  • Henagar Town Hall — Henagar
  • Liberty Bank — Geraldine
 

Customers with Disabilities

Information regarding disability-related services and company contact information for certain accessibility features and equipment is available through Farmers’ business office upon request. Please contact Darlene Johnson, Customer Service and Support Supervisor, at 256-638-2144 or email djohnson@staff.farmerstel.com.

 

 

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