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Scheduled Maintenance

2020-09-23T15:43:12+00:00September 22nd, 2020|General Company Messages|

FTC will be performing routine maintenance to our billing system that will begin at 5:00 pm on Thursday, September 24, and end at 8:00 am on Friday, September 25. During this maintenance window, trouble tickets cannot be submitted online and electronic payment channels (SmartHub, E-bill, online, by phone, and through the mobile app) will not [...]

2020 FTC Scholarship Recipients

2020-05-04T21:06:35+00:00May 4th, 2020|General Company Messages, Message Board|

We would like to recognize the 2020 FTC Scholarship recipients, Cage Cochran and Alba Contreras! FTC’s scholarship program seeks to identify students like Cage and Alba, who display a combination of academic excellence, participation in student activities, and community involvement. We wish them both the best of luck as they start their new journey! [...]

COVID-19 Updates

2020-03-23T15:05:28+00:00March 20th, 2020|Business Messages, Message Board|

At FTC, we are taking measures to ensure the health and safety of our members, their families, and our staff. We have been closely monitoring events concerning COVID-19 and have made the decision to restrict access to our business office by the general public beginning Monday, March 23 until further notice. Although access to [...]

Email Password Change Requirement

2020-03-03T21:16:45+00:00March 2nd, 2020|Internet Messages|

Many of us have become very reliant on email over the years. It’s imperative that you have access to it when you need it and that you deny access to anyone who should not have it. Securing your email account is of utmost importance to FTC. Over the past few years, FTC has made major [...]

Roku 3 Issues

2019-11-20T21:20:44+00:00November 20th, 2019|Internet Messages, Message Board|

Are you experiencing Wi-Fi connection issues while using your Roku 3? Roku 3 will grab the same Wi-Fi channel as the nearest Wi-Fi access point (e.g. yours). It will broadcast a Wi-Fi Direct SSID DIRECT-roku-123-A2 or "Hidden" on the same channel. It will increase its power to stay above your access point if [...]

IMPORTANT NOTICE TO ALL PHONE CUSTOMERS

2019-07-01T16:55:30+00:00June 28th, 2019|Message Board, Voice Messages|

FTC is protecting you against international toll fraud! Beginning August 1, 2019, FTC will automatically block international calling for all customers who have not made an international call within the last six months. This will disable the ability of FTC customers, who do not routinely call internationally, to place an international call unless otherwise requested. [...]

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