Internet not working properly?
A simple reboot to your Wi-Fi router could save you a call to tech support.
- Shut down the device you are using to connect to the Internet (e.g., a computer, laptop, smartphone, tablet, etc.)
- Unplug your wireless gateway, modem or router from the electrical outlet and leave it unplugged for at least 10 seconds.
- Plug it back into the electrical outlet and wait 30 seconds.
- Turn your computer (or other device) back on and try reconnecting to the WiFi connection.
If this does not resolve your internet connection issue, call technical support at 866-638-2144.