Calling Features
Anonymous Call Rejection – $1.58
Refuse calls from those who have blocked their numbers (included with Caller ID service).
How it works:
Automatically rejects all calls from callers who have withheld their number. When you’ve turned this service “on” any callers who have blocked their number from your Caller ID display will hear an announcement that you do not accept anonymous calls and they should remove blocking and try again. All other calls will ring through as usual.
To “Turn On” The Service:
1. Lift the handset and listen for the dial tone.
2. Press *77 (on a rotary phone, dial 1177).
3. Listen for a confirmation tone or announcement. Hang up.
To “Turn Off” The Service:
1. Press *87 (on a rotary phone, dial 1187).
2. Listen for a confirmation tone or announcement. Hang up.
Notes:
• You will not be notified when or how many calls have been rejected.
• This service is included with Caller ID services.
Automatic Callback – $3.94
Get through to busy numbers as soon as they’re free
You can save time dialing busy numbers over and over. Your phone rings as soon as the line is free, and automatically connects you.
How To Use:
1. When you hear a busy signal, press and release the “switchhook” – listen for a special tone.
2. If you’ve already hung up, lift the handset and listen for a normal dial tone.
3. Press *66. (On a rotary dial phone, dial 1166).
4. If the line is still busy, hang up. Your phone will check the number for up to 30 minutes.
5. A special callback ring alerts you if the line becomes free (some phones ring normally).
6. Lift the handset to automatically place the call.
To Cancel Your Automatic Callback Request:
1. Depress the “switchhook” and release. Listen for a special dial tone.
2. If you’ve already hung up, lift the handset and listen for normal dial tone.
3. Press *86. (On rotary phone, dial 1186).
4. Listen for the confirmation tone or announcement. Hang up.
Notes:
• To start the 30 minute clock, repeat steps 1 – 4 under “How to use”.
• Automatic Callback can check as many as 8 busy lines at once for you. To know which call is being completed, you must subscribe to Caller ID service.
• Does not work on 800 numbers, 900 numbers, numbers outside the specified service area, or lines where Unconditional Call Forwarding and some other services have been activated.
• The “switchhook” is the button the handset pushes down when you hang up the phone. Some telephones have a Link or Flash key you can push instead.
• Toll charges apply on long distance calls.
• This feature only works on local land line calls.
Automatic Recall – $3.94
Automatically redial the last incoming number without having to know the number of the calling party.
If you couldn’t get to the phone in time, you can still find out who called. Return the call by dialing a simple code.
How to use:
1. Lift the handset and listen for the dial tone.
2. If you were already on the phone and ignored the call waiting tone, press and quickly release the “switchhook”.
3. Press *69. (On a rotary dial phone, dial 1169). After you dial *69, a recorded voice will give you the phone number of the call you missed and ask if you want to use the Automatic Recall feature. Just follow the voice instructions.
If The Line Is Busy:
4. Hang up. Your phone will keep trying the line for up to 30 minutes.
5. A special callback ring alerts you if the line becomes free (some phones ring normally).
6. Lift the handset to automatically place the call.
To Cancel Your Automatic Recall Request:
1. Press *89. (On a rotary phone dial 1189).
2. Listen for the confirmation tone or announcement. Hang up.
Notes:
• The “switchhook” is the button the handset pushes down when you hand up the phone. Some telephones have a Link or Flash key you can push instead.
• Does not work on 800 numbers, 900 numbers, outside the specified service area, or lines where Unconditional Call Forwarding and some other services have been activated, or when the calling party blocks their number.
• Toll charges apply on long distance calls.
• This feature only works on local land line calls.
Busy Call Forwarding – $2.10
Whenever your line is busy, your callers can reach someone else.
Whenever you’re on the phone, you can be sure your callers can talk with someone else. You can easily turn it on or off, or change the forwarding number anytime.
To “Turn On” The Service:
1. Lift the handset and listen for a dial tone.
2. Press *90 (on a rotary phone, dial 1190).
3. Listen for the confirmation tone.
4. Dial the number where you want your calls forwarded.
5. Listen for the confirmation tone – indicating that your Call Forwarding is now activated.
To “Turn Off” The Service:
1. Lift the handset and listen for a dial tone.
2. Press *91 (on a rotary phone, dial 1191)
3. Listen for the confirmation tone.
4. Hang up. Your Call Forwarding is now off.
To Change the “Forwarded To” Number:
1. Turn off Call Forwarding.
2. Repeat steps 1-5 above to turn on Call Forwarding, entering the new “forward to” number.
Notes:
• Dial the number exactly as if you are calling directly. For a local number, dial the 10 digit phone number. For a long distance number, dial “1” plus the area code, then dial the number where you want your calls forwarded. Or if you have speed dial, you may dial one of your codes instead.
• Toll charges apply on long distance calls.
Call Barring
When activated this is a very simple way to block outgoing calls to certain types of numbers from your line.
How to activate:
1. Lift the handset and listen for the dial tone.
2. Dial *319.
3. Enter your default PIN number 0000 followed by the # key.
4. Enter your new PIN number —- followed by the # key.
How To Use:
1. Lift the handset and listen for the dial tone.
2. Enter your access code *341 to turn on Call Barring.
3. Listen for the announcement confirming that Call Barring has been activated.
How to Cancel:
1. Enter your access code *351 to turn off Call Barring
2. Enter your current PIN number followed by the # key.
3. Listen for the announcement confirming that Call Barring has been deactivated.
The default access codes for this service are as follows:
To enable Call Barring for
1. All calls except emergency calls, press *341
2. National, mobile and international calls, press *342
3. International calls, press *343
4. Operator calls, press *344
5. Calls to access codes, press *345
6. Premium rate calls, press *346
To disable Call Barring for
1. All calls except emergency calls, press *351
2. National, mobile and international calls, press *352
3. International calls, press *353
4. Operator calls, press *354
5. Calls to access codes, press *355
6. Premium rate calls, press *356
Notes:
• The default PIN, 0000 is not valid. You must change it.
Call Waiting – $1.58
Know when another caller is trying to reach you, while you are on the phone.
You can use your telephone without missing other calls. Place your existing call on hold and answer a waiting call. A special tone alerts you to a waiting call; the person calling you hears normal ringing.
To Answer A Waiting Call:
1. When you’re on the phone, a special tone tells you a second call is waiting.
2. Simply press and quickly release the “switchhook” on your telephone. Your first caller is automatically placed on hold, while you’re connected with the second caller.
If You Choose Not To Answer The Incoming Call:
1. You’ll hear a special tone to remind you of the waiting call.
To Alternate Between Calls:
1. Simply press the “switchhook”. While you talk with one caller, the other will automatically be placed on hold. Each conversation remains private.
To End Either Call:
1. Hang up.
2. Your phone will ring.
3. When you answer, you’ll be connected with the remaining caller.
Cancel Call Waiting – $1.58
1. Lift the handset and listen for a dial tone.
2. Press *70 (on a rotary phone, dial 1170).
3. Listen for a confirmation tone.
4. Dial the telephone number you wish to call. Now, your call will not be interrupted by the Call Waiting tone. Other callers will hear a busy signal.
5. After you hang up, Call Waiting automatically “turns on” again.
To “Turn Off” Call Waiting During A Call:
1. Press and release the “switchhook”.
2. Press *70 (on a rotary phone, dial 1170).
3. Listen for a confirmation tone. You’ll automatically be reconnected to your call.
4. After you hang up, Call Waiting automatically “turns on” again.
Notes:
• The “switchhook” is the button the handset pushes down when you hang up the phone. Some telephones have a Link or Flash key you can push instead.
Call Waiting with Caller ID – $0.00
See who’s calling when you’re on the phone.
Combines and enhances Caller ID and Call Waiting. Lets you use your telephone without missing other calls. A special tone alerts you to a waiting call and you also receive a visual display of the name and number of the person calling. This puts you in control of which calls you’ll take.
Caller ID – $7.88
See the name and number calling before you answer the phone.
This feature is an incoming call service that provides the ability to deliver the following to a subscriber’s specially equipped telephone or display box:
• The name of the calling party.
• The directory number of the calling party in a ten-digit format.
• The date and time of the incoming call.
This information is automatically delivered with each call between the first and second ring.
Notes:
• Anonymous Call Rejection is included with Caller ID.
Changed Number Interrupt Service – New Number Announcement
The service provides subscribers the ability to have an automated announcement of their new telephone number that they have moved or had their number changed.
The service provides subscribers the ability to have an automated announcement of their new telephone number that they have moved or had their number changed. This service is provided in six-month- blocks of time, provided facilities permit.
Notes:
• Will not work with calls originating from an area where this feature is not provided.
Customer Originated Trace – $4.20
Identify harassing callers through the phone company.
When you receive a harassing call, you can dial a simple code to trace the last incoming call.
How To Use:
1. When you get a nuisance call, hang up.
2. Just lift the handset and listen for a normal dial tone.
3. Press *57 (on a rotary phone, dial 1157). After you dial *57 you’ll hear an announcement that the call can or cannot be traced. Just follow the voice instructions to dial an additional code, and the call will be traced.
4. Listen for a confirmation announcement that the last call has been traced.
5. Hang up.
6. The number you traced will be recorded at the phone company. If you decide to follow up on the matter, we’ll provide that number to the local authorities. The number is not provided to you.
Notes:
• Once a formal complaint has been filed by the customer with law enforcement officials, the trace information can be obtained by the customer, from the law enforcement officials.
Delayed Call Forward – $2.10
Forward your calls to another number when your line is not answered within a specific number of rings.
If you can’t get to the phone, you can be sure that your calls won’t go unanswered.
To “Turn On” Delayed Call Forward:
1. Lift the handset and listen for dial tone.
2. Dial *92 (on a rotary phone, dial 1192).
3. Listen for the confirmation tone.
4. Dial the number where you want your calls forwarded.
5. Listen for the confirmation tone – indicating that your Call Forward is now activated.
To “Turn Off” Call Forward:
1. Lift the handset and listen for dial tone.
2. Press *93 (on a rotary phone, dial 1193).
3. Listen for the confirmation tone.
4. Hang up. Your Call Forward is now off.
To Change the “Forwarded To” Number:
1. Turn off Call Forward.
2. Repeat steps 1-5 above to turn on Call Forward, entering the new “forward to” number.
Notes:
• Dial the number exactly as if you are calling directly. For a local number, dial the 10 digit phone number. For a long distance number, dial “1” plus the area code, then dial the number where you want your calls forwarded. Or if you have speed dial, you may dial one of your codes instead.
• Toll charges apply on long distance calls.
Home Intercom
Turn your phone into a home communication system.
Use your phone to talk with someone in another part of the house, garage, workshop, or barn- wherever there’s an extension. A special ring lets you know it’s an intercom call.
To Use:
1. Lift handset and listen for the dial tone.
2. Dial your own phone number. You will hear a busy signal – indicating that you’ve dialed your own number.
3. Hang up.
4. Listen for the phone to ring. The phone will stop ringing when someone picks up an extension.
5. Lift handset and you’ll be connected.
Notes:
• Call Waiting will not function when using the Home Intercom or with Call Forward Busy.
Mandatory Account Codes – $10.00
Monitor long distance usage with high security.
• Blocks all long distance calls unless your PIN is entered.
• With PIN approval all calls are allowed.
• 911, 611 and local calls are never blocked.
Account Codes allows you to make long distance calls on your phone using a PIN number but restricts all other long distance calls.
A unique PIN must be created before it can be used.
How to activate:
1. Lift the handset and listen for the dial tone.
2. Dial *319.
3. Enter your default PIN number 0000 followed by the # key.
4. Enter your new PIN number —- followed by the # key.
How to use:
1. Dial 1+the number you wish to call.
2. When prompted by the stutter dial tone, enter your validated account code.
3. Your call is completed.
If the subscriber enters a valid PIN, the call continues through as normal processing. Otherwise the subscriber is given one retry to re-enter a valid PIN. After the second incorrect PIN, they are routed to a recording; the account is locked out except for toll-free or emergency calls.
Account Codes are applied to the following types of calls:
IDDD: International Direct Distance Dial
1-700: IXC Carrier Codes
1-900: 900 Information Services
1-976: 976 Information Services
LDAS: Local Directory Assistance (1+411)
TDAS: Toll Directory Assistance (1+555)
TOLL: Any toll call not covered by another call class
0-(MINUS) Assisted calls are not screened. These are intercepted by operator.
For more information on Account Codes, contact FTC Business Office.
Priority Call – (Distinctive Ringing/Call Waiting Service) – $3.94
You’ll know when someone special is calling.
When you make a list of special callers (up to 10 numbers), your phone uses a special ring to announce calls from any of those numbers. If you also have Call Waiting, you’ll hear a special Call Waiting tone.
How To Use:
1. Lift the handset and listen for the dial tone.
2. Press *61 (on a rotary phone, dial 1161).
3. Listen for an announcement telling you whether the feature is currently on or off. The recorded voice will then tell you how many (if any) numbers are currently stored in your list.
4. Follow the voice instructions and dial 3 to turn the feature ON (if it is currently off), or turn the feature OFF (if it is currently on).
To Add The Last Caller To Your List:
1. Press #01# (on a rotary phone, dial 1201).
To Hear The Phone Numbers On Your List:
1. Dial 1.
2. After the list is read, voice instructions will follow.
To Add A Number To Your List:
1. Press # (on a rotary phone, dial 12).
2. Follow the voice instructions to remove any or all of those numbers.
3. To remove a number from your list, press * then listen to voice instructions.
To Hear Instructions Again:
1. Dial 0.
Notes:
• You may press 1, 0, or * at any time rather than waiting for the voice instructions.
• The list you create here is separate from any other lists you may be using for Selective Call Forwarding, and similar services.
Remote Access Call Forwarding – $1.05
Use a touch-tone telephone at another location to change your Call Forwarding on your telephone.
This feature allows subscriber to change Call Forwarding settings from any location (not just from your own phone).
This feature must first be activated from your home or business phone. A unique pin number must be created before it can be used.
How to activate:
1. Lift the handset and listen for the dial tone.
2. Dial *319.
3. Enter your default pin number 0000 followed by the # key.
4. Enter your new pin number _ _ _ _ followed by the # key.
How To Use:
1. Lift the handset and listen for the dial tone.
2. Dial your access number (256-638-9998).
3. Enter your own phone number (home or business) followed by the # key.
4. Enter your current PIN number followed by the # key.
5. Enter your access code *72 to turn on call forwarding.
6. Enter the number you want calls forwarded to.
7. Listen for the confirmation tone, then hang up.
How to Cancel Call Forwarding Remote Access:
1. Repeat steps 1- 4 from above.
2. Enter your access code *73 to turn off Call Forwarding.
3. Listen for the confirmation tone. This will confirm that Call Forwarding has been deactivated. All calls will then ring to your phone number as they would normally.
To Change PIN:
1. Lift the handset and listen for the dial tone.
2. Dial *319.
3. You’ll hear “Please enter your current pin number followed by the # key”.
4. You’ll hear “Please enter your new four digit pin followed by the # key”.
5. Upon completion, you’ll hear, “Your pin has been successful changed to _ _ _ _”.
Notes:
• Requires Unconditional Call Forwarding.
• Once Unconditional Call Forwarding has been activated, all your calls will be directed to the number designated until you change the number or cancel Unconditional Call Forwarding.
Remote Call Forwarding – $2.10
Have FTC permanently forward your calls to a specified number.
Remote Call Forwarding is a service that allows calls made to a specific number to be automatically forwarded to another number. Remote Call Forwarding is commonly used to keep a phone number when moving office locations.
Selective Call Forwarding – $3.94
Decide which callers should follow you to another number.
You can program your phone to forward only those calls from a special list (10) of numbers to another number – such as your car phone. When your service is turned “on”, calls from numbers in your forward list will be rerouted to your “forward-to” number. All others will ring at your phone as usual.
How To Use:
1. Lift the handset and listen for the dial tone.
2. Press *63 (on a rotary phone, dial 1163).
3. Listen for an announcement telling you whether the feature is currently stored in your forward list.
4. Follow the voice instructions and press 3 to turn the feature ON (if it is currently off), or turn the feature OFF (if it is currently on).
To Enter Your “Forward To” Number:
1. The first time you turn on the service, you’ll be ask to enter the number you’d like your special calls forwarded to. From then on, the system will simply remind you of the current “forward-to” number.
2. If the current number is correct, dial 1.
3. If you wish to change the current “forward-to” number, dial 0 and then follow the voice instructions.
To Add The Last Caller To Your Forward List:
1. Press #01# (on a rotary phone, dial 1201).
To Hear The Phone Numbers On Your List:
1. Dial 1.
2. After the list is read, voice instructions will follow.
To Add A Number To Your List:
1. Press # (on a rotary phone, dial 12).
2. Follow the voice instructions you’ll hear. You can store up to 8 numbers on your forward list.
To Remove A Number From Your List:
1. Press * (on a rotary phone, dial 11).
2. Follow the voice instructions to remove those numbers from your forward list.
To Hear Instructions Again:
1. Dial 0.
Notes:
• You may press 1, 0, #, or * at any time rather than waiting for the voice instructions.
• The list you create here is separate from any other lists you may be using for Distinctive Ringing/Call Waiting, Selective Call Rejection and similar services.
• This service can work with Call Forward (all calls). Numbers on your preferred list will follow you to your Selective Call Forward number. All other calls will be routed to your regular Call Forward number.
• Toll charges apply on long distance calls.
Selective Call Rejection – $3.94
Don’t let unwanted calls disturb you.
Prevent unwanted calls from as many as 10 different numbers from ringing your phone. You can program your phone to reject calls from any number you place in the rejection list. When your service is turned “on” any callers in this list will hear an announcement that you’re not accepting calls at this time. All other calls will ring through as usual.
How To Use:
1. Lift the handset and listen for a dial tone.
2. Press *60 (on a rotary phone, dial 1160).
3. Listen for an announcement telling you whether the feature is currently on or off. The recorded voice will then tell you how many (if any) numbers are currently stored in your rejection list.
4. Follow the voice instructions and dial 3 to turn the feature ON (if it’s currently off), or turn the feature OFF (if it’s currently on).
To Add The Last Caller To Your Rejection List:
1. Press #01# (on a rotary phone, dial 1201).
To Hear The Phone Numbers On Your List:
1. Dial 1.
2. After the list is read, voice instructions will follow.
To Add A Number To Your List:
1. Press # (on a rotary phone, dial 12). Follow the voice instructions. You may store up to 10 phone numbers on your list.
To Remove A Number From You List:
1. Press * (on a rotary phone, dial 11). Follow the voice instructions to remove any or all of the numbers on your list.
To Hear Instructions Again:
1. Dial 0.
Notes:
• You will not be notified when or how many calls have been rejected.
• You may press 1, 0, #, or * at any time rather than waiting for the voice instructions.
• The list you created here is separate from any other lists you may be using for Distinctive Ringing/Call Waiting, Selective Call Forwarding and similar services.
Speed Dialing 8 – $2.10
Quickly dial eight of your most frequently called numbers.
You can enter up to eight telephone numbers – local or long distance – into your Speed Dialing list. Then, you can reach those people by dialing just one digit.
To Program Your Speed Dialing List:
1. Lift the handset and listen for the dial tone.
2. Press *74 (on a rotary phone, dial 1174).
3. Listen for a dial tone.
4. Dial a one-digit speed code (choose any number, 2-9).
5. Dial the telephone number you wish to assign to that speed code
(for long distance calls, be sure to include “1” plus the area code).
6. Listen for the confirmation tone, then hang up.
To Use Your Speed Dialing List:
1. Lift the handset and listen for the dial tone.
2. Dial the one-digit speed code (2-9), then press the # key
(on a rotary phone, wait four seconds after dialing).
Teen Line – $4.20
Know who the call is for as soon as it rings.
Three different phone numbers can be assigned to your home telephone line. Use one number for the adults…a separate number for a home business (fax modem) or the children. You can answer the phone differently for different callers.
To Use:
1. When someone dials your main telephone number, you’ll hear normal ringing (one long ring).
2. When someone dials the other telephone number, you’ll hear a special ring that identifies that number (such as two short rings).
3. Wait until the full ring pattern is complete before answering. You’ll know whether the call is for you and how you should greet the caller.
If You Also Have Call Waiting:
1. If someone dials your main number while you are on the phone, you’ll hear a normal Call Waiting tone.
2. If someone dials the other number, you’ll hear a special Call Waiting tone that identified that particular number (such as two short tones).
Notes:
• Only one conversation can be held at a time. Although you have more than one telephone number, you still have just one line.
Three Way Calling – $2.10
Talk with two people in different places at the same time.
When you’re talking with someone, you can add a third person to the call. It’s easy to coordinate family schedules or hold a telephone conference with business colleagues.
To Add A Third Person To The Call:
1. Press and quickly release the “switchhook” to place the first person on hold.
2. Listen for the dial tone.
3. Dial the third person’s phone number (if you have speed calling, you may dial one of your codes instead).
4. When the third person answers, you can talk privately before making it a three-way conversation.
5. To make the three-way conversation, press and quickly release the “switchhook”. You can now talk to both people at the same time.
To Cancel The Three-Way Connection:
1. If the third person did not answer or you wish to disconnect them, just press and quickly release the “switchhook”. You’ll be reconnected to the person holding.
2. Or, if either of the two people hang up, you can continue talking with the remaining person.
To End The Call Completely:
1. Simply hang up.
Notes:
• The “switchhook” is the button the handset pushes down when you hang up the phone. Some telephones have a Link or Flash key you can push instead.
Toll Restriction – $2.00
Toll Restriction allows you to restrict long distance calls being made from your phone.
Unconditional Call Forwarding – $2.10
Let your calls follow you to another number.
You can program your calls to ring at another number. It can still be used to make outgoing calls.
To “Turn On” The Service:
1. Lift the handset and listen for a dial tone.
2. Press *72 (on a rotary phone, dial 1172).
3. Listen for a second dial tone.
4. Dial the number where you want your calls forwarded.
5. Listen for the confirmation tone – indicating that your Call Forward is now activated.
To “Turn Off” Call Forward:
1. Press *73 (on a rotary phone, dial 1173)
2. Listen for the confirmation.
3. Hang up. Your Call Forward is now “off”, and calls will ring normally on your phone.
To Change the “Forwarded To” Number:
1. Turn off Call Forward.
2. Repeat steps 1-5 above to turn on Call Forward, entering the new “forward to” number.
Notes:
• Dial the number exactly as if you are calling directly. For a local number, dial the 10 digit phone number. For a long distance number, dial “1” plus the area code, then dial the number where you want your calls forwarded. Or if you have speed dial, you may dial one of your codes instead.
• Toll charges apply on long distance calls.
Voice Mail – $4.20
Save unlimited two-minute messages for up to 14 days; you may check or delete your messages from any phone.
Learn more about voicemail here.
Wake Up Service -$1.58
Wake up Service is offered as part of a package with Voice Mail Service, but also may be used as a standalone service.
Warm Line – $1.58
Be prepared for emergency situations. Automatically dials a pre-designated number within 20 seconds after lifting the handset.
This feature is excellent for the elderly. The phone automatically dials a pre-designated number after a predetermined amount of time has passed.
To Use Warm Line:
1. Lift the handset and wait 20 seconds
2. The pre-designated number is automatically dialed.
My emergency number is:_________
To Prevent Automatic Dialing:
1. Begin dialing within 20 seconds after lifting the handset
Notes:
• You must select the telephone number to be dialed when you sign up for Warm Line Service. To change this number, contact Farmers Telecommunications Cooperative.